Managing Technology projects effectively
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Managing Technology Projects

Whether it is implementing a new human resources management system to deploying upgraded end user appliances, structured project management methodologies ensures successful technology implementation with a fair amount of effort. Note: this isn’t a lesson in project management, but an insight into some of the successful practices in this arena.


Its quite easy and probably more convenient to skip the define stage – that is, to get bogged down into the design of how a system will work – without first clearly defining what the mandate and context of such a system will be. Why should we do this? What problem are we trying to solve or what opportunity are we trying to create? If these questions are answered in sufficient detail, a clear enough of a vision of the system’s intended purpose is made clear to all.

It’s quite common for users to request every single possible option in software. This is because:
  • Most of the time, this can be done.
  • It gives another excuse why the tools do not work (attribute to software)

Often, however, the tools can be productively used with only the basic functions. And frankly, the handling of exceptions is where the value of the employee lies.
A simple acid test can guide whether the requested changes are worthwhile:
  • Does it cost significant effort to workaround manually?
  • Does having it reduce tedious work?
  • Does it improve system performance to the extent that the time saved can be productively used elsewhere?
  • Are majority of users (this/other companies) bottlenecked without it?

If the answer to at least 3 of these are ‘no’, expend the effort elsewhere and get the vendors to enhance in a future release.