The spiral of technology
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Performance

The more functionality that the system front end must deliver, the more processor crunching or communications bandwidth is required, and the system unsurprisingly slows down. Very much tied to the preceding section, users tolerate a certain amount of system sluggishness. However beyond this tolerable limit brews frustration, and often the source of workarounds in the form of custom-made in-house systems such as spreadsheets. However managers can fix these type of problems quite readily: increased processing power can be sourced quite cheaply and readily, and performance and price, in keeping with Moore’s law (Moore, et. al., 1999:70), will continue to improve at a rapid rate. And the cost and reach of telecommunications is growing exponentially every day, across the globe end even in the remotest of locations. Put differently, the solution to this problem can easily be bought.